Hacks, Hints & Hotdogs: What You Need to Know About The Most Popular Food Delivery Apps

I sought out to create a fact-based analysis of Postmates, Doordash, Grubhub, and UberEATS, four of the most popular food ordering apps for restaurants. This is a guide for those in the foodservice industry, freelancing community, app design community, and anyone else interested in the human element in one of the many sectors in the on-demand economy.

Major findings:

Whether you’re a customer or driver, it seems as if your decision to use any one service will be based largely on experimentation and your subsequent experience, not on what’s offered by the service.

In addition to gathering information and research right from the source (the services in question), I reached out to various community forums, including the Doordash, Uber Drivers, and Postmates subreddit communities. Responses I received to my questionnaire were invaluable and presented me with information that no amount of traditional research would have uncovered.

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