I’m a UX Researcher and Writer who is interested in designing for social impact.
I currently:
Am currently looking for jobs #OpentoWork
Implemented and led a quarterly heuristic analysis of three separate B2B applications, both online and mobile using Google Lighthouse as a benchmark
Decreased ticket edits on mobile application by 70%
Provided enough qualitative and quantitative data to justify a complete app redesign
Accomplishments:
Specialties:
Qualitative & Quantitative Research
Contextual Inquiry
Design Research
Ethnography
Heuristic Analysis
Affinity Diagraming
Evangelizing Insights
SEO
Writing & Editing